Reference #

Not specified

Job Title

***URGENT*** After Sales Service Technician - Export

Job Responsibilities

Under the direction of the Operational Technical Director and in close collaboration with the headquarters-based After Sales Service team and the Export Sales team, you will be responsible for assuring technical interventions both preventative and corrective for clients and distributors in the Middle East. You may also be asked to perform installations or other conformity work as required in the Technical Planning Schedule or as a function of the requests that are registered by our call center.

Technical activities with customers
  • Provide either alone or as part of a team corrective operations on radiology and bone densitometry equipment.
  • Provide either alone or as part of a team corrective operations on equipment covered by a maintenance contract.
  • Ensure the follow-up of international technical interventions and installations for new devices.
  • Draft intervention reports (notably the follow-up actions to be taken).
  • Present the product line and train clients when necessary.
  • Provide a contribution technique to the sales team (preparing estimates).
  • Conduct technical pre-visits before installation.
  • Drafting intervention reports.
Administrative Activities
  • Assure that intervention reports are forwarded to headquarters’ administrative department in order to allow for proper invoicing.
  • Assure the qualitative and quantitative follow-up for the technician’s tools for which headquarters is responsible.
  • Forward the qualitative and quantitative needs for stock parts to the headquarters’ administrative department.

Qualifications

With an educational background in electronics, you are familiar with the medical imaging sector. You have the necessary knowledge of the radiology field, including conventional and digital systems as well as bone densitometry. You speak English and French.

You have at least 5 years of experience in a similar position in the medical imaging field.

Salary

Base salary (22 to 35 K€ annually), depending on experience + variable portion / Laptop and cell phone.

Type of Contract

CDI

Location

DMS Parc de la Méditerranée - District de Montpellier 34470 PEROLS

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